For all clients we tailor a managed IT program to suit your business needs and budget. Impulse Data offers fixed price support and maintenance packages customised to the needs of your business and staffing numbers. Packages range from addressing essential maintenance of your systems up to an all-inclusive option that mirrors a corporate IT Department.
Remote IT Support
Talk to us about our unique remote agent that gives you IT support when you need it most. We offer a unique asset where we can remotely monitor your servers and also provide remote support to individual staff computers.
Safeguarding your IT investment is the best strategy to have for your data assets. Let us ensure you are protected appropriately from viruses and phishing sites with the appropriate security precautions. We understand internet security requirements and can recommend the best solutions for your IT to ensure you are protected, won’t lose data, connection time or customer service capacity.
IT Project Management
If you’re a start-up or if your IT solutions need an upgrade, Impulse Data can design and implement IT infrastructure in support of either new or existing systems that your business requires. We are very experienced in high level IT strategy and planning to create bespoke systems to suit your needs, budget and timeframes.
Microsoft Office 365
Microsoft Office 365 is a highly scalable cloud platform that provides business class email, team collaboration, document storage and business software applications. We recommend it for ease of use for small to medium businesses. By partnering with Telstra and Microsoft we are able to offer the full range of products using the Microsoft Office 365 platform.
Cloud Systems – Servers and Back up
There are many business reasons to have your servers hosted in the cloud, some of these include minimising upfront costs, the ability to rapidly expand your IT in line with business growth, and reducing the electrical costs running your own server hardware. Impulse Data’s cloud servers are able to be configured to perform any task required including hosting a website, providing remote access for your staff, storing your important company files or running custom database applications.
We recommend cloud backup for efficiency of speed and technology. All data is encrypted.
before it leaves your network and is stored in data centres locally in Australia. Having this service ensures that your backups are completely automated, monitored every day and mitigates the risk of data loss in a disaster.
VoIP Phone Systems (Voice over IP)
Our phone system installation uses your existing network infrastructure and telecommunication companies to provide a fully flexible, highly cost-effective, VoIP system that integrates with your existing IT systems. It also gives you the freedom to use multiple telecommunication companies to obtain the most cost-effective call routing available, thereby optimising call plans and benefitting your investment.
Domain hosting and management
We give you business confidence by ensuring your brand and domain IP is securely managed and hosted. Our hosting services help you to achieve high security, day-to-day email connectivity and website optimisation and download speed – all important for efficient business transactions.
If your website needs a refresh or you need a brand new website we can provide you with a cost-effective mobile responsive website that is designed and developed with your business needs in mind. We will take into account site map planning, easy navigation, key messages/SEO, calls to action and recommendations to drive website traffic.
Business continuity planning involves developing a practical plan for how your business can prepare for, and continue to operate after an incident or crisis. We’ll help you identify and prevent risks where possible, prepare for risks that you can’t control, and respond and recover if an incident or crisis occurs. Be it a natural disaster, computer virus or hack, we can help you prepare for it – or worse case, get back to normal as fast as possible.